FAQs

Q: What is Gear District? A: Gear District is an online retailer that specializes in selling outdoor gear and equipment.

Q: What types of products does Gear District offer? A: Gear District offers a wide range of products for outdoor enthusiasts, including camping and hiking gear, outdoor clothing and footwear, and outdoor accessories.

Q: Where does Gear District ship to?

A: Gear District ships to addresses within Canada and the United States.

Q: How long does it take for my order to arrive?

A: Delivery times may vary depending on your location and the shipping method you choose. Gear District offers a variety of shipping options, including standard, expedited, and express shipping.

Q: Is there a minimum order value to receive free shipping?

A: Gear District offers free standard shipping on orders over $50 within Canada.

Q: How can I track my order?

A: Once your order has been shipped, Gear District will send you a shipping confirmation email that includes a tracking number. You can use this tracking number to track the status of your order on the carrier's website.

Q: What is Gear District's return policy?

A: Gear District accepts returns on most items within 30 days of delivery. Items must be in their original condition and packaging to be eligible for a refund. Some items, such as special orders or personalized items, are not eligible for return.

Q: How do I contact Gear District? A: You can contact Gear District by email at info@geardistrict.ca or by phone at 1-800-555-1212. Gear District's customer service team is available Monday to Friday, 9am to 5pm EST.